Education Services and Training
De-escalation and Dealing With Difficult Behaviour
Course Area
Behaviour
Course Code
VB002
User Types
Behaviour
Course Description
Introduction
Staff roles, responsibilities and responses to crisis situations can influence the outcome of incidents. This session is aimed at sharing skills and techniques with staff on how to remain calm and respond appropriately during the most challenging of situations. Identifying the moments where strategies are required plays a key role in this session.
Attendees
This training is suitable for all staff who are in contact with children, including:
- Management
- Teachers
- Pastoral staff
- Support staff
- School outreach workers
Course Content
By the end of the training, participants will be aware of:
- Basic de-escalation techniques
- Basics of self-control and positive approach
- Roles and responsibilities of staff members during crisis situations
- Basic techniques on how to remain calm during a crisis
Length of Course
1 hour
Session Costs
| Enhanced | Core | Non-SLA | |
|---|---|---|---|
| In School | 1 credit | £125 | POA |
| Online | n/a | n/a | n/a |
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